Refund policy

Returns & Refunds Policy

We want you to love your purchase. If something isn’t right, here’s how we handle returns and refunds.

Returns

  • We accept returns within 14 days of delivery.

  • Items must be unused, unworn, unwashed, and in their original condition with tags attached.

  • Proof of purchase is required.

Non-Returnable Items

  • Sale or discounted items

  • Gift cards

  • Intimates or swimwear (if applicable)

  • Any item showing signs of wear or damage not caused by us

Refunds

  • Once your return is received and inspected, we’ll notify you of approval or rejection.

  • Approved refunds will be issued to the original payment method within 5–10 business days.

  • Original shipping costs are non-refundable.

Exchanges

  • We only replace items if they are defective or damaged.

  • To request an exchange, email us with photos of the issue.

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

  • Shipping costs are non-refundable.

Damaged or Incorrect Items

  • If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos so we can make it right.

Return Address

All approved returns should be sent to:

4291 NW 19th Ct Apt 1
Ocala, FL 34475

Contact Us

If you have any questions about returns or refunds, please contact us at:
📧 lotusbomb435@gmail.com

Returns sent without prior approval will not be accepted!